Orders are usually packed and dispatched within 1–4 business days. You’ll receive a tracking link once it’s on the way.

We currently ship across New Zealand and Australia.

We offer flat-rate shipping:

– NZ: $5.95 NZD

– Australia: $12.95 AUD

Free shipping on orders over $120 NZD / $110 AUD.

Not yet — but we’re working on it!

We accept returns within 30 days of delivery, as long as the item is unused and in original condition. Just email us at hello@deepvalley.co.nz to get started.

Yes – if you'd like to swap for a different colour from our available range, just let us know when you get in touch.

We accept exchanges within 30 days of delivery, as long as the item is unused and in original condition. Just email us at info@deepvalley.co.nz to get started.